At Plushify, we take pride in delivering high-quality products. If your order arrives damaged or defective, we are here to make it right.
How to Request a Refund or Replacement
- Inspect your order upon delivery.
- If you find any damage, contact us on WhatsApp within 48 hours of receiving your order.
- Provide a clear photo of the damaged item to help us process your request quickly.
Refund or Replacement Process
- Once your claim is verified, we will offer a full refund or a replacement at no extra cost.
- Refunds will be processed using the same method you paid, or as agreed with you on WhatsApp.
- Replacements will be shipped as soon as possible, with free delivery.
Your satisfaction is our priority. We work diligently to ensure you receive your order in perfect condition and will resolve any issues promptly.
